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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of anneIS vasell-burch

anneIS vasell-burch

August 18, 2026

5  out of  5
rating by anneIS vasell-burch
"had a very strange and unusual issue with my policy, jennifer pleasantly resolved it in no time, thanks again."
We responded:
"Thank you for your review, AnneIS! I'm happy to hear that Jennifer was able to resolve your unusual policy issue quickly. We appreciate your feedback and are here if you need anything else!"
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Mikaela Bradford-Wilkes

August 14, 2026

5  out of  5
rating by Mikaela Bradford-Wilkes
"I was having a billing issue that has been going on for months! I was exceedingly frustrated when I called and spoke with Logan today and he made such an impact that I needed to make this review! He took his time to understand my issue, reached out to other departments to get my questions answered, and helped me resolve my issue. He single handily saved State Farm from losing my business today! Thank you Logan for your patience and professionalism! State Farm should feel lucky and honored to have such an amazing team member! Thank you again!!!!"
We responded:
"Thank you, Mikaela, for sharing your experience! I'm really happy to hear that Logan was able to assist you with your billing issue and turn things around. We truly value having him on our team, and it's great to know his efforts made a difference for you. We're here for you, so feel free to reach out if you need anything else!"
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Epifanio Soto

August 9, 2026

5  out of  5
rating by Epifanio Soto
"Estoy agradecido por todo lo que ha hecho con el seguro de nuestra casa. Estamos felices y demasiado agradecido con la empresa y sobretodo con Jennifer por estar con nosotros en este proceso."
We responded:
"¡Epifanio, gracias por tomarte el tiempo de dejarnos una reseña! Me alegra saber que estás satisfecho con el seguro de tu casa y que Jennifer pudo acompañarte durante todo el proceso. Estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por confiar en nosotros!"
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Craig

July 23, 2026

5  out of  5
rating by Craig
"Michael, Taylor and Logan are a stand up group, and easy to get ahold of, just finalized my annual review and was left feeling my needs were considered and serviced."
We responded:
"Thank you, Craig! I'm glad to hear that you felt well taken care of during your annual review. We always aim to make sure your needs are our priority. Let us know if we can help with anything else!"
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Jesse Foster

July 22, 2026

5  out of  5
rating by Jesse Foster
"Michael and his team really go the extra mile for you, they really make sure you’re covered and the rates are great. Can’t thank them enough!!!"
We responded:
"Thank you, Jesse! I'm so happy to hear that you feel well taken care of by our team and that you're satisfied with the rates. We always aim to go the extra mile for our customers. Let us know if we can help with anything else!"
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Michael Morrison

July 21, 2026

5  out of  5
rating by Michael Morrison
"Logan has always provided great customer service! He will always answer any questions I have and always goes above and beyond! He's very knowledgeable and friendly!"
We responded:
"Michael, thank you for taking the time to leave us a review! I'm happy to hear that Logan has been providing you with excellent service and support. We take pride in having knowledgeable and friendly team members like him. We're always here if you need anything else!"
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Brittany Seltrecht

July 7, 2026

5  out of  5
rating by Brittany Seltrecht
"Taylor is amazing, she always goes above and beyond to answer all my questions. Her customer service is great!"
We responded:
"Brittany, thank you for taking the time to leave us a review! I'm happy to hear that Taylor has been able to provide you with great customer service and answer all your questions. We appreciate your feedback and support. Feel free to reach out if you need anything else!"
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Tyrus Brown

June 11, 2026

5  out of  5
rating by Tyrus Brown
"Excellent and will work with you"
We responded:
"Tyrus, thank you for the 5 stars! I'm happy to know you had an excellent experience with us. We're here to work with you whenever you need. Let us know if we can help with anything else!"
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Jen DeLong

June 5, 2026

5  out of  5
rating by Jen DeLong
"Taylor was AMAZING!!! I have been with this Statefarm group since last year and they have been phenomenal!!!! Working around my crazy schedule, the ability to text, call and email details made my life and experience much easier. I highly recommend!!"
We responded:
"Hey, Jen! Thank you for the amazing review. We're so happy to hear that Taylor was able to work around your busy schedule and make the process convenient through text, calls, and email. It means a lot to know you've had such a positive experience with our office. We truly appreciate your recommendation and your trust in us for your auto coverage."
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Brenda Glosson

May 27, 2026

5  out of  5
rating by Brenda Glosson
"Patricia called and updated me on past due payment, very helpful and informative. Thanks"
We responded:
"Thank you, Brenda! I'm happy to hear Patricia was able to assist you with your payment update. We always aim to provide helpful and informative service. We appreciate your support!"
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winn brannon

May 15, 2026

5  out of  5
rating by winn brannon
"Jennifer was so much help today. Very friendly and professional. I would recommend the Michael Popwell State Farm to anyone I always receive excellent service"
We responded:
"Thank you, Winn! I'm happy to hear that Jennifer provided you with such friendly and professional service. Your recommendation means a lot to us, and we're grateful for your continued trust in our office. If there's anything else we can assist you with, just let us know!"
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Todd Barry

May 11, 2026

5  out of  5
rating by Todd Barry
"Thanks Taylor for providing remarkable customer service to me today. I really appreciate you taking time to get my insurance needs addressed. You were very professional, knowledgeable, and customer oriented. So glad you are part of Michael’s team."
We responded:
"Thank you, Todd! I'm happy to hear that Taylor provided you with such outstanding service. We take pride in our team's professionalism and dedication to meeting your insurance needs. If there's anything else we can assist you with, feel free to reach out!"
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Renga Ramasamy

April 22, 2026

5  out of  5
rating by Renga Ramasamy
"If there were more stars available, I would gladly give them all to Patricia Knox. She consistently takes full ownership of her work and completes every task with the utmost care, always keeping the customer’s objectives at the forefront."
We responded:
"Thank you, Renga! I'm delighted to hear about your positive experience with Patricia. Her dedication to putting customers first is truly commendable, and we're grateful to have her on our team. If there's anything else we can assist you with, feel free to reach out!"
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Tess Gresham

April 18, 2026

5  out of  5
rating by Tess Gresham
"All that you want in an insurance company is here at State Farm - Popwell. Patricia is absolutely wonderful and provides stellar service! Ricky and the Team have come through for my family, time and time again."
We responded:
"Thank you, Tess! I'm happy to hear that Patricia, Ricky, and the team have consistently provided you and your family with excellent service. Your satisfaction is important to us, and we’re grateful for your trust. If you ever need anything else, feel free to reach out!"
Profile photo of Rafael Waddyngton Roseira Cardoso

Rafael Waddyngton Roseira Cardoso

April 16, 2026

5  out of  5
rating by Rafael Waddyngton Roseira Cardoso
"Logan was very attentive, patient, and efficient in assisting me. I am a foreigner and had some difficulty understanding certain details; he explained everything to me patiently and clearly. We successfully migrated the insurance for two cars to State Farm with Logan's full support.
Thanks!"
We responded:
"Thank you, Rafael, for sharing your experience! I'm happy to hear that Logan was able to assist you with patience and clarity. It's great to know that the transition of your insurance went smoothly. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Bryttany Beastly

March 5, 2026

5  out of  5
rating by Bryttany Beastly
"Louis is amazing!! I spent hours applying for quotes online & called 5 different insurance companies- all the rates i got were too high. finally i called state farm & got ahold of Louis who got me the BEST rates! he also bundled my renters insurance & saved me more money :) statefarm has really good bundle policies in place right now, i have amazing coverage & low payments. im so grateful i was able to get my new car with the help of Louis! it didn’t end there, he regularly checks up with updates, better rates/offers. this team is very easy to reach & super helpful. i’ve been telling all my friends about them, had to leave a review bc Louis really made it all happen!"
We responded:
"Thank you, Bryttany, for your wonderful feedback! I'm glad Louis could help you secure great rates and that you're satisfied with your coverage and payments. It's fantastic to know our team's support has been valuable to you. We appreciate you recommending us to your friends! If you need anything else, just reach out."
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La'Toya Hubbard

March 2, 2026

5  out of  5
rating by La'Toya Hubbard
"I’ve had a great experience with Taylor Middleton, State Farm vehicle insurance agent with Michael Popwell's office. Her customer service is outstanding — always responsive, professional, and willing to take the time to explain everything clearly. She also helped me find discounts that significantly lowered my premium without reducing my coverage. I truly appreciate her attention to detail and commitment to saving me money!"
We responded:
"La'Toya, thank you for sharing your experience! I'm happy to hear that Taylor provided such excellent service and helped you find valuable discounts. Her dedication to clear communication and customer satisfaction is something we take pride in. If you need anything else, feel free to reach out!"
Profile photo of Mary Unny

Mary Unny

February 19, 2026

5  out of  5
rating by Mary Unny
"Jase Brown is an extremely helpful and caring Account Representative. He helped me switch to State Farm from another Carrier just yesterday. He searched high and low to give me all the discounts that I could possibly get from State Farm: Safe Driver discount, Drive Safe & Save, a Bundling discount since I also have Renter's Insurance through them, as well as a Personal Articles Discount. The process was smooth and extremely efficient. He also followed up with phone calls to ensure that everything was to my satisfaction. In the past month or so, I also had occasion to deal directly with Michael Popwell, The State Farm Agent himself. This was with regards to my Whole Life Policy that I have had with State Farm for many years. I needed State Farm to have my most up-to-date Trust documents readily available, so that in the event of my death, the Executors of my Estate would have no problems whatsoever in getting the Life Insurance proceeds. Michael gave me his direct Email to which I then Emailed my Trust Documents. Wonderful Office - Michael, Jase, Ashley - very pleasant, courteous, cordial and efficient! And one of the best things is that their rates are extremely competitive! I am a very satisfied client."
We responded:
"Thank you, Mary, for sharing your experience! I'm glad to hear that Jase was able to assist you with your transition to State Farm and secure those valuable discounts. It's also great to know that Michael could help with your Policy needs. Our team is committed to providing efficient and courteous service, and it's wonderful to see that reflected in your feedback. If you ever need anything else, feel free to reach out!"
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Sun Lyu

February 13, 2026

5  out of  5
rating by Sun Lyu
"Patricia helped resolve my needs efficiently and promptly."
We responded:
"Sun, thank you for your feedback! I'm glad Patricia was able to assist you efficiently and promptly. We appreciate your support and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
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brayden sims

February 12, 2026

5  out of  5
rating by brayden sims
"Logan was very helpful and quick. Got me the best price around!"
We responded:
"Thank you, Brayden! I'm happy to hear that Logan was able to assist you efficiently and find a great price. We appreciate your feedback and are here if you need anything else!"
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Tamia

February 9, 2026

5  out of  5
rating by Tamia
"We have been working with Logan since we moved into our new home and ended up bundling with car and life insurance as well which saved us SO much money. Logan was very patient, kind, and informative! Because of that we will always be clients of their office. They took over for the previous owner (by word of mouth) and they are REALLY upholding the good reputation."
We responded:
"Thank you, Tamia, for your wonderful feedback! I'm delighted to hear that Logan was able to assist you with your insurance needs and that you're happy with the savings. It's fantastic to know that our office is maintaining a strong reputation. If you ever need anything else, feel free to reach out!"
Profile photo of Frank Moon

Frank Moon

February 5, 2026

5  out of  5
rating by Frank Moon
"I just got off the phone with Logan and it was an exceptional conversation. I've never been contacted by any of my previous insurance carriers, and I think this was absolutely awesome.
Thank you for your service!"
We responded:
"Hey, Frank! Thanks for taking the time to let us know about your call and for sharing your experience. We’re glad Logan reached out and that the conversation stood out compared to what you’ve experienced before, those personal check-ins matter to our team. We appreciate you choosing our office for your auto insurance and look forward to helping anytime you need us."
Profile photo of Sandi Rivers

Sandi Rivers

February 4, 2026

5  out of  5
rating by Sandi Rivers
"Logan has been incredibly helpful, attentive and extremely professional. I feel that he truly has my family’s best interest at heart and is always looking to help reduce rates. Highly recommended!!!"
We responded:
"Thank you, Sandi! I'm happy to hear about your positive experience with Logan. It's great to know he has been attentive and professional while looking out for your family's best interest. We appreciate your recommendation and are here for any future needs you may have!"
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Dionne Williams

February 3, 2026

5  out of  5
rating by Dionne Williams
"Logan was very easy to talk with and very kind. He also seemed very knowledgeable on what policy we needed, and we didn't feel like he was wasting our time. Great job Logan!"
We responded:
"Hey, Dionne! Thanks for letting us know about your experience with Logan. We’re happy to hear he was easy to talk with, respectful of your time, and helpful in walking through renter’s insurance options. We appreciate you taking the time to share this."
Profile photo of Theresa Spooner

Theresa Spooner

February 2, 2026

5  out of  5
rating by Theresa Spooner
"Three words come to my mind when I think of my experience with the team at Michael Popwell office, refreshing,relieved and fair.

Thank you, Ricky for your kind voice and attention to detail.
Thank you Logan for taking the time to do the research and giving me direction on what to do when I had that hiccup with my payment, it all worked out by the way, 😃 and thank you Taylor for your quick response in helping me with the documentation my husband needed on his new truck.

thank you, State Farm for the fair price on my Vehicle Insurance. My family and I are truly grateful.

Sincerely, Theresa"
We responded:
"Thank you, Theresa, for sharing your wonderful experience with our team! I'm happy to hear that Ricky, Logan, and Taylor were able to assist you effectively. It's great to know everything worked out with your payment and that you found our pricing fair. We're grateful for your trust and are here for any future needs you may have. Let us know if there's anything else we can do for you!"